FAQs

1. Product & Natural Ingredients

Is your Henna 100% natural?

    • Yes. Our Henna products are crafted from 100% plant-based ingredients, free from synthetic chemicals, PPD, and metallic salts to honor ancient beauty rituals.

  • What is a Miswak and how do I use it?

    • The Miswak is a traditional natural toothbrush sourced from the Salvadora persica tree. Simply peel back the tip, chew slightly to soften the fibers into a brush, and clean your teeth as a sustainable alternative to plastic brushes.

  • Are your products safe for sensitive skin?

    • While our ingredients are pure and organic, we always recommend performing a patch test 24 hours before full application to ensure compatibility with your skin.

2. Usage & Care

  • How do I get the best color result with Henna Powder?

    • For the most vibrant and lasting stain, mix the powder with warm water (and a touch of lemon juice if desired) and let the paste rest before applying.

  • How long does Henna Paste last on the skin?

    • Depending on your skin type and care, our natural Henna paste typically leaves a beautiful stain that lasts for 1–2 weeks.

  • How should I store my Miswak?

    • To keep your Miswak fresh, store it in a cool, dry place. If the tip becomes dry, simply soak it in water for a few minutes or trim the end to reveal fresh fibers.

3. Sustainability & Ethics

  • Is your packaging eco-friendly?

    • Yes. We are committed to a plastic-free future and use sustainable, minimalist packaging to protect both our products and the planet.

  • Do you test on animals?

    • Never. All Freegrin products are 100% cruelty-free and vegan-friendly.

4. Shipping & Orders

  • Where do you ship?

    • We currently ship worldwide, with a specialized focus on our community in the United States.

  • How long will it take to receive my order?

    • Standard shipping usually takes 3–7 business days depending on your location. You will receive a tracking number as soon as your order is dispatched.

  • What is your return policy?

    • Due to the hygiene nature of our natural personal care products, we cannot accept returns on opened items. However, if your order arrives damaged, please contact us immediately at support@freegrin.co.